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17 November 2011 - Vaillant reiterates support for commissioning Benchmark scheme

Vaillant, one of Europe’s leading heating technology manufacturers, has urged installers and consumers to be more aware of the importance of the completion of commissioning checks. Vaillant joined other gas boiler manufacturers in the UK to support The Benchmark member scheme at the time of its introduction on 1 January 2011. This is an initiative which requires installers to complete checks and record these via a checklist when commissioning a new heating appliance installation.

The nationally recognised Benchmark scheme places responsibilities on both manufacturers and installers to ensure best practice in installation, commissioning and servicing of domestic heating and hot water products in line with Building Regulations in England and Wales. It is managed and promoted by the Heating and Hotwater Industry Council (HHIC). 

Commenting on the Benchmark initiative, Dave Lacey, Vaillant’s Commercial Director (UK & Ireland), said: “As boiler manufacturers, we are eager to support any initiative that protects consumers from poor quality and, in some cases, illegally operating installers. 
“It is important that both installers and consumers are aware of the importance of completing the Benchmark Commissioning Checklist, especially as warranties of boilers in new installations will be invalidated if not supported by a completed checklist. 
“The checklist, when completed correctly, provides evidence that the system has been installed to the manufacturer’s instructions by a Gas Safe registered engineer and demonstrates its compliance with the Building Regulations. 
“It also plays a key role in ensuring that the installer demonstrates the use of the heating system and its controls to the end user and fully explains the checklist and service record before handing them over.

Vaillant continues to support installers who carry out work to the highest standards and continues to provide training and support to assist them. By supporting the Benchmark initiative and insisting that all heating engineers are Gas Safe registered, manufacturers are united in sending out the message that unregistered, ‘cowboy’ installers will not be tolerated.”

Since it was implemented, registered gas engineers are required to fill out the Benchmark checklists on completion of every boiler installation they complete, and leave it with the householder; this is extremely important, as the appliance’s warranty will be invalid without it The checklists are included within the manufacturer’s installation instructions.

For further information about Benchmark scheme, visit the HHIC website:

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